These are the questions owners and installers ask most often when a code appears on the screen.
- What does fault 01 mean on a Voltronic unit?
- It depends on which device you are standing in front of, which is why the code 01 page lists every family separately. On the Axpert MAX II inverters it is a fan locked while the inverter is off. On the InfiniSolar WP LV 12KW Premium it is a bus over-voltage. On the Galleon II, Galleon III and Galleon X9 UPS it is a bus start failure, and on the Giant Elite 3P/3P it is a firmware incompatibility between modules. The DC Converter 3KW reports it as an abnormal input current. Find your model on the code page and read the row that carries its name.
- What is the difference between 01 and W01 on Voltronic equipment?
- They are two different entries, and this is the one thing worth knowing before you look anything up. The bare number is the FAULT table: the code sits steady on the display with the fault icon on, and the unit has shut its output down. The W prefix is the WARNING table: the code flashes, an audible pattern goes with it, and the unit is still running. The conditions are related but not identical — 01 is a fan locked while the inverter is off, W01 a fan locked while it is on — and each is documented on its own page here, with its own manual and page number.
- Which Voltronic products are covered?
- 49 device families in total: the Axpert off-grid and hybrid inverters (MAX, MAX II, MAX E, KING, MKS, VM, KS, WP and the TWIN and Duplex variants), the InfiniSolar hybrid and grid-tie range, the Galleon, Winner Pro, Otima II and Giant Elite UPS lines, the SCC-MPPT solar charge controllers, the DC Converter, and the ESS510 and ESS-A510 storage systems. Each family page lists the exact models its manual covers.
- Are these the same codes as in the official Voltronic manuals?
- Yes. Every entry is compiled from 51 official Voltronic Power user manuals, and each code shows the source manual filename and the page number — so you, or your technician, can open the original table and read it in context.
- My model is not listed — what should I do?
- Many models are documented as variants of a sibling unit rather than separately, so check the "also covers" line on the closest family page first: one Axpert MAX II page carries the 8 kW, 11 kW and 12 kW TWIN models, and one Winner Pro page carries 1 kVA through 3 kVA. Still nothing? Message us on WhatsApp with the model number from the label and the code on the screen — support is free, and new manuals are added as they are released.