Voltronic InfiniSolar 15KW Error Codes: Causes & Fixes (42 codes)

This is the complete fault table for the Voltronic InfiniSolar 15KW Inverter — all 42 codes from the official manual on one page. On Voltronic units, a fault code means the unit has cut its output and the red LED stays solid; a warning flashes the red LED while the unit keeps running.

Last checked against the official manuals on July 27, 2026.

How to read the severity labels

  • Fault(27)output stops · red LED solid
  • Warning(15)unit keeps running · red LED flashing

Fault codes (27)output stops · red LED solid

01Fault

Bus voltage over.

Fault

Fault code 01 shown on the display with the fault icon on: Bus voltage over.

CauseSurge.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

02Fault

BUS voltage under.

Fault

Fault code 02 shown on the display with the fault icon on: BUS voltage under.

CausePV or battery disconnect suddenly.

Recommended fix1. Restart the inverter 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

03Fault

BUS soft start time out.

Fault

Fault code 03 shown on the display with the fault icon on: BUS soft start time out.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

04Fault

INV soft start time out.

Fault

Fault code 04 shown on the display with the fault icon on: INV soft start time out.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

05Fault

INV over current.

Fault

Fault code 05 shown on the display with the fault icon on: INV over current.

CauseSurge.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

06Fault

Over temperature.

Fault

Fault code 06 shown on the display with the fault icon on: Over temperature.

CauseInternal temperature is too high.

Recommended fix1. Check the ambient temperature and fans. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

07Fault

Relay fault.

Fault

Fault code 07 shown on the display with the fault icon on: Relay fault.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

08Fault

CT sensor fault.

Fault

Fault code 08 shown on the display with the fault icon on: CT sensor fault.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

09Fault

Solar input power abnormal.

Fault

Fault code 09 shown on the display with the fault icon on: Solar input power abnormal.

Cause1. Solar input driver damaged. 2. Solar input power is too much when voltage is more than 850V.

Recommended fix1. Please check if solar input voltage is higher than 900V. 2. Please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

11Fault

Solar over current.

Fault

Fault code 11 shown on the display with the fault icon on: Solar over current.

CauseSurge.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

12Fault

GFCI fault.

Fault

Fault code 12 shown on the display with the fault icon on: GFCI fault.

CauseLeakage current excceds the limit.

Recommended fix1. Check the wire and panels which may cause the leakage. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

13Fault

PV ISO fault.

Fault

Fault code 13 shown on the display with the fault icon on: PV ISO fault.

CauseThe resistance between PV and ground is too low.

Recommended fix1. Check the wire and panels which may cause the leakage. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 51

14Fault

INV DC current over.

Fault

Fault code 14 shown on the display with the fault icon on: INV DC current over.

CauseUtility fluctuates.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

16Fault

GFCI sensor fault.

Fault

Fault code 16 shown on the display with the fault icon on: GFCI sensor fault.

CauseGFCI sensor failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

17Fault

DSP&MCU communication loss.

Fault

Fault code 17 shown on the display with the fault icon on: DSP&MCU communication loss.

CauseInternal components failed or FW update failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

18Fault

DSP&MCU protocol incompatibility.

Fault

Fault code 18 shown on the display with the fault icon on: DSP&MCU protocol incompatibility.

CauseDSP&MCU FW incompatibility.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

22Fault

Battery high voltage fault.

Fault

Fault code 22 shown on the display with the fault icon on: Battery high voltage fault.

CauseBattery voltage exceeds the limit.

Recommended fix1. Check the battery voltage. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

23Fault

Over load.

Fault

Fault code 23 shown on the display with the fault icon on: Over load.

CauseThe inverter is loaded with more than 110% load and time is up.

Recommended fixReduced the connected load by switching off some equipment.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

26Fault

INV short.

Fault

Fault code 26 shown on the display with the fault icon on: INV short.

CauseOutput short circuited.

Recommended fixCheck if wiring is connected well and remove abnormal load.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

27Fault

Fan lock.

Fault

Fault code 27 shown on the display with the fault icon on: Fan lock.

CauseFan failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

32Fault

DCDC current over.

Fault

Fault code 32 shown on the display with the fault icon on: DCDC current over.

CauseSurge.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

33Fault

INV voltage low.

Fault

Fault code 33 shown on the display with the fault icon on: INV voltage low.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

34Fault

INV voltage high.

Fault

Fault code 34 shown on the display with the fault icon on: INV voltage high.

CauseInternal components failed.

Recommended fixPlease contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

38Fault

MPPT input was shorted circuit.

Fault

Fault code 38 shown on the display with the fault icon on: MPPT input was shorted circuit.

CauseInternal components failed.

Recommended fixPlease disconnect the solar input immediately and contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

51Fault

Transformer current over.

Fault

Fault code 51 shown on the display with the fault icon on: Transformer current over.

CauseSurge.

Recommended fix1. Restart the inverter. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

52Fault

Solar1 over temperature.

Fault

Fault code 52 shown on the display with the fault icon on: Solar1 over temperature.

CauseInternal temperature is too high.

Recommended fix1. Check the ambient temperature and fans. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

53Fault

Solar2 over temperature.

Fault

Fault code 53 shown on the display with the fault icon on: Solar2 over temperature.

CauseInternal temperature is too high.

Recommended fix1. Check the ambient temperature and fans. 2. If the error message still remains, please contact your installer.

Source:InfiniSolar-15K-manual-20200313.pdf· page 52

Warning codes (15)unit keeps running · red LED flashing

W01Warning

Line voltage high loss.

Warning

Warning code 01 flashing on the display: Line voltage high loss.

CauseGrid voltage is too high.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W02Warning

Line voltage low loss.

Warning

Warning code 02 flashing on the display: Line voltage low loss.

CauseGrid voltage is too low.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W03Warning

Line frequency high loss.

Warning

Warning code 03 flashing on the display: Line frequency high loss.

CauseGrid frequency is too high.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W04Warning

Line frequency low loss.

Warning

Warning code 04 flashing on the display: Line frequency low loss.

CauseGrid frequency is too low.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W05Warning

Line voltage loss for long time.

Warning

Warning code 05 flashing on the display: Line voltage loss for long time.

CauseGrid voltage is higher than 253V.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W07Warning

Island detect.

Warning

Warning code 07 flashing on the display: Island detect.

CauseIsland operation is detected.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W08Warning

Line waveform loss.

Warning

Warning code 08 flashing on the display: Line waveform loss.

CauseThe waveform of grid is not suitable for inverter.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W09Warning

Line phase loss.

Warning

Warning code 09 flashing on the display: Line phase loss.

CauseThe phase of grid is not in right sequence.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W10Warning

EPO detected.

Warning

Warning code 10 flashing on the display: EPO detected.

CauseEPO is open.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W11Warning

Overload.

Warning

Warning code 11 flashing on the display: Overload.

CauseLoad exceeds rating value.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W12Warning

Over temperature.

Warning

Warning code 12 flashing on the display: Over temperature.

CauseThe temperature is too high inside.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W13Warning

Batter voltage low.

Warning

Warning code 13 flashing on the display: Batter voltage low.

CauseBattery discharges to low alarm point.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W14Warning

Battery under-voltage when grid is loss.

Warning

Warning code 14 flashing on the display: Battery under-voltage when grid is loss.

CauseBattery discharges to shutdown point.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W15Warning

Battery open.

Warning

Warning code 15 flashing on the display: Battery open.

CauseBattery is unconnected or too low.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

W16Warning

Battery under-voltage when grid is OK.

Warning

Warning code 16 flashing on the display: Battery under-voltage when grid is OK.

CauseBattery stops discharging when the grid is OK.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:InfiniSolar-15K-manual-20200313.pdf· page 50

Still seeing a code on your InfiniSolar 15KW?

Send us the code on your screen and a Voltronic technician will reply with the exact steps for your unit. Support is free for life — a first diagnosis never needs a callout.

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Common questions about InfiniSolar 15KW error codes

What is the difference between a fault and a warning on the InfiniSolar 15KW?
A fault cuts the unit's output and the red LED stays solid — this page lists 27 of them for the InfiniSolar 15KW. A warning only flashes the red LED and the unit keeps running; there are 15 warning codes here. Resolve the cause of a fault before restarting; warnings can usually be cleared while the unit runs.
Does this page apply to other Voltronic models?
No — this table was transcribed specifically from the InfiniSolar 15KW manual. Other Voltronic devices have their own pages; start from the error-code hub to find the one matching the model number on your unit's label.
Where do these codes come from?
Every entry was transcribed from InfiniSolar-15K-manual-20200313.pdf — Voltronic's official documentation. Each row cites its source manual (and page where printed), so you can verify the wording before acting on it.

Compiled from official Voltronic user manuals. Always consult your device manual and a qualified technician before performing repairs.