Voltronic Galleon II 6K-10K Error Codes: Causes & Fixes (42 codes)

This is the complete fault table for the Voltronic Galleon II 6K-10K ups family — 42 codes shared by 2 model numbers, transcribed from the official manual. On this Voltronic device, a fault code means the unit has entered protection and stopped normal operation; a warning leaves it running. The exact indication (LED pattern or display code) is listed per code below.

Also coversGalleon II 6KGalleon II 10K

Last checked against the official manuals on July 27, 2026.

How to read the severity labels

  • Fault(24)operation stops until cleared
  • Warning(18)unit keeps running · needs attention

Fault codes (24)operation stops until cleared

01Fault

Bus start failure.

Fault

Fault code 01 shown on the display; the UPS has detected a fault condition: Bus start failure.

CauseBus start failure.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

02Fault

Bus over.

Fault

Fault code 02 shown on the display; the UPS has detected a fault condition: Bus over.

CauseBus over.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

03Fault

Bus under.

Fault

Fault code 03 shown on the display; the UPS has detected a fault condition: Bus under.

CauseBus under.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

04Fault

Bus unbalance.

Fault

Fault code 04 shown on the display; the UPS has detected a fault condition: Bus unbalance.

CauseBus unbalance.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

11Fault

Inverter soft start failure.

Fault

Fault code 11 shown on the display; the UPS has detected a fault condition: Inverter soft start failure.

CauseInverter soft start failure.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

12Fault

High Inverter voltage.

Fault

Fault code 12 shown on the display; the UPS has detected a fault condition: High Inverter voltage.

CauseHigh Inverter voltage.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

13Fault

Low Inverter voltage.

Fault

Fault code 13 shown on the display; the UPS has detected a fault condition: Low Inverter voltage.

CauseLow Inverter voltage.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

14Fault

Inverter output short circuited.

Fault

Fault code 14 shown on the display; the UPS has detected a fault condition: Inverter output short circuited.

CauseInverter output short circuited.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

1AFault

Negative power fault.

Fault

Fault code 1A shown on the display; the UPS has detected a fault condition: Negative power fault.

CauseNegative power fault.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

21Fault

Battery SCR short circuited.

Fault

Fault code 21 shown on the display; the UPS has detected a fault condition: Battery SCR short circuited.

CauseBattery SCR short circuited.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

24Fault

Inverter relay short circuited.

Fault

Fault code 24 shown on the display; the UPS has detected a fault condition: Inverter relay short circuited.

CauseInverter relay short circuited.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

2AFault

Charger short circuited.

Fault

Fault code 2A shown on the display; the UPS has detected a fault condition: Charger short circuited.

CauseCharger short circuited.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

31Fault

Can communication fault.

Fault

Fault code 31 shown on the display; the UPS has detected a fault condition: Can communication fault.

CauseCan communication fault.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

36Fault

Parallel output current unbalance.

Fault

Fault code 36 shown on the display; the UPS has detected a fault condition: Parallel output current unbalance.

CauseParallel output current unbalance.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

41Fault

Over temperature.

Fault

Fault code 41 shown on the display; the UPS has detected a fault condition: Over temperature.

CauseOver temperature.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

42Fault

CPU communication failure.

Fault

Fault code 42 shown on the display; the UPS has detected a fault condition: CPU communication failure.

CauseCPU communication failure.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

43Fault

Overload.

Fault

Fault code 43 shown on the display; the UPS has detected a fault condition: Overload.

CauseOverload.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

60Fault

Inverter over current.

Fault

Fault code 60 shown on the display; the UPS has detected a fault condition: Inverter over current.

CauseInverter over current.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

6AFault

Battery turn-on failure.

Fault

Fault code 6A shown on the display; the UPS has detected a fault condition: Battery turn-on failure.

CauseBattery turn-on failure.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

6BFault

PFC current failure in battery mode.

Fault

Fault code 6B shown on the display; the UPS has detected a fault condition: PFC current failure in battery mode.

CausePFC current failure in battery mode.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

6CFault

Bus voltage changes too fast.

Fault

Fault code 6C shown on the display; the UPS has detected a fault condition: Bus voltage changes too fast.

CauseBus voltage changes too fast.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

6DFault

Inverter current detection error.

Fault

Fault code 6D shown on the display; the UPS has detected a fault condition: Inverter current detection error.

CauseInverter current detection error.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

6EFault

SPS 12V abnormal.

Fault

Fault code 6E shown on the display; the UPS has detected a fault condition: SPS 12V abnormal.

CauseSPS 12V abnormal.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

77Fault

Transformer over temperature.

Fault

Fault code 77 shown on the display; the UPS has detected a fault condition: Transformer over temperature.

CauseTransformer over temperature.

Recommended fixRestart the unit. If the fault happens again, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

Warning codes (18)unit keeps running · needs attention

W01Warning

Battery unconnected.

Warning

Warning code 01 flashing on the display: Battery unconnected.

CauseBattery unconnected.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W07Warning

Over charge.

Warning

Warning code 07 flashing on the display: Over charge.

CauseOver charge.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W08Warning

Low battery.

Warning

Warning code 08 flashing on the display: Low battery.

CauseLow battery.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W09Warning

Overload.

Warning

Warning code 09 flashing on the display: Overload.

CauseOverload.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W0AWarning

Fan failure.

Warning

Warning code 0A flashing on the display: Fan failure.

CauseFan failure.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W0BWarning

EPO enable.

Warning

Warning code 0B flashing on the display: EPO enable.

CauseEPO enable.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W0DWarning

Over temperature.

Warning

Warning code 0D flashing on the display: Over temperature.

CauseOver temperature.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W0EWarning

Charger failure.

Warning

Warning code 0E flashing on the display: Charger failure.

CauseCharger failure.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W10Warning

L1 IP fuse broken.

Warning

Warning code 10 flashing on the display: L1 IP fuse broken.

CauseL1 IP fuse broken.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W21Warning

Line situations are different in parallel system.

Warning

Warning code 21 flashing on the display: Line situations are different in parallel system.

CauseLine situations are different in parallel system.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W22Warning

Bypass situations are different in parallel system.

Warning

Warning code 22 flashing on the display: Bypass situations are different in parallel system.

CauseBypass situations are different in parallel system.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W33Warning

Locked in bypass after overload 3 times in 30min.

Warning

Warning code 33 flashing on the display: Locked in bypass after overload 3 times in 30min.

CauseLocked in bypass after overload 3 times in 30min.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W3AWarning

Cover of maintain switch is open.

Warning

Warning code 3A flashing on the display: Cover of maintain switch is open.

CauseCover of maintain switch is open.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W3DWarning

Bypass unstable.

Warning

Warning code 3D flashing on the display: Bypass unstable.

CauseBypass unstable.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W3EWarning

Boot loader is missing.

Warning

Warning code 3E flashing on the display: Boot loader is missing.

CauseBoot loader is missing.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W42Warning

Over-temperature on transformer.

Warning

Warning code 42 flashing on the display: Over-temperature on transformer.

CauseOver-temperature on transformer.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W44Warning

Failure on parallel redundancy.

Warning

Warning code 44 flashing on the display: Failure on parallel redundancy.

CauseFailure on parallel redundancy.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

W45Warning

Overload on parallel redundancy.

Warning

Warning code 45 flashing on the display: Overload on parallel redundancy.

CauseOverload on parallel redundancy.

Recommended fixThe unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source:GalleonII-6-10K-Tower-RT-manual.pdf· page 29

Still seeing a code on your Galleon II 6K-10K?

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Related devices

Common questions about Galleon II 6K-10K error codes

What is the difference between a fault and a warning on the Galleon II 6K-10K?
A fault puts the unit into protection and stops normal operation — this page lists 24 of them for the Galleon II 6K-10K. A warning leaves the unit running; there are 18 warning codes here. Resolve the cause of a fault before restarting; warnings can usually be cleared while the unit runs.
Which model numbers does this page cover?
The Galleon II 6K-10K shares its firmware and fault table with 1 other model number: Galleon II 6K, Galleon II 10K. If your unit is any of these, every code on this page applies to it.
Where do these codes come from?
Every entry was transcribed from GalleonII-6-10K-Tower-RT-manual.pdf — Voltronic's official documentation. Each row cites its source manual (and page where printed), so you can verify the wording before acting on it.

Compiled from official Voltronic user manuals. Always consult your device manual and a qualified technician before performing repairs.