10Fault

Voltronic inverter error 10

PV over current

Fault — the inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

Axpert MAX II TWIN

InverterFault

Also applies to:Axpert MAX II TWIN 8KWAxpert MAX II TWIN 11KWAxpert MAX II TWIN 12KWAxpert MAX II Duplex 8KWAxpert MAX II Duplex 11KWAxpert MAX II 8KWAxpert MAX II 11KWAxpert MAX 8K TWIN PV11K+14

What it means

PV over current — Fault code 10 shown on the display with the fault icon on: PV over current.

Cause: PV over current.

How to fix it

  1. Restart the unit.
  2. If the fault happens again, contact your installer or the repair centre.

Source: Axpert-MAXII-8K-TWIN-Off-grid-manual.pdf, p.47 · Axpert-MAXII-11K-TWIN-Off-grid-manual.pdf, p.47 · Axpert-MAXII-8K-Duplex-Off-grid-manual.pdf, p.44 · +13 more official manuals

InfiniSolar V II

InverterFault

Also applies to:InfiniSolar V II 2KWInfiniSolar V II 3KWInfiniSolar V II 5KWInfiniSolar V II 1.5KWInfiniSolar V II WP 2KWInfiniSolar V II WP 3KWInfiniSolar V II WP 5KW

What it means

PV current over — Fault code 10 shown on the display with the fault icon on: PV current over.

Cause: Surge.

How to fix it

Restart the unit, if the error happens again, please return to repair center.

Source: InfiniSolarVII_2KW-3KW-5KW_manual.pdf, p.26 · InfiniSolarVII_2KW-3KW-5KW_manual.pdf, p.28 · InfiniSolarVII_1.5KW_manual.pdf, p.27 · +3 more official manuals

InfiniSolar V II 6KW (Split Phase)

InverterFault

Also applies to:InfiniSolar V II 2P 6KW

What it means

PV current is over — Fault code 10 shown on the display with the fault icon on: PV current is over..

Cause: Surge.

How to fix it

Restart the unit, if the error happens again, please return to repair center.

Source: InfiniSolar-VII-2P-6KW-manual-20201207.pdf, p.30 · InfiniSolar-VII-2P-6KW-manual-20201207.pdf, p.32

InfiniSolar E 5.5KW

InverterFault

What it means

Auxiliary power* failed *Auxiliary power means switch power supply — Fault code 10 shown on the display with the fault icon on: Auxiliary power* failed *Auxiliary power means switch power supply..

Cause: Auxiliary power* failed *Auxiliary power means switch power supply.

How to fix it

  1. Disconnect AC circuit breaker first.
  2. Then, disconnect DC circuit breaker.
  3. Until LCD screen completely shuts down, turn on DC breaker first.
  4. It will show "No Utility" in LCD screen.
  5. Then, turn on AC breaker.
  6. After 300 seconds, the system will automatically connect to the grid.
  7. If the error message still remains, please contact your installer.
  8. The internal temperature is higher than specified temperature.
  9. Leave inverter to cool down to room temperature.
  10. If the error message still remains, please contact your installer.
  11. Check if the open circuit voltage of PV modules is higher than 500VDC.
  12. If PV open circuit voltage is less than 500VDC and the error message remains, pelase contact your installer.
  13. Turn off the inverter.
  14. Then, restart the inverter.
  15. If the error message still remains, please contact your installer.
  16. The ground voltage is too high.
  17. Please disconnect AC breaker first and then DC breaker.
  18. Check if grounding is connected properly after LCD screen.

Source: InfiniSolarE-5.5KW-manual.pdf, p.43

InfiniSolar 2KW/3KW

InverterFault

Also applies to:InfiniSolar 2KWInfiniSolar 3KW

What it means

Auxiliary power* failed *Auxiliary power means switch power supply — Fault code 10 shown on the display with the fault icon on: Auxiliary power* failed *Auxiliary power means switch power supply..

Cause: Auxiliary power* failed *Auxiliary power means switch power supply.

How to fix it

  1. Turn off the inverter
  2. Then, restart the inverter
  3. If the error message still remains, please contact your installer.

Source: InfiniSolar-2KW3KW-manual.pdf, p.47

ESS510

Energy storage systemFault

What it means

Auxiliary power failed (auxiliary power means switch power supply) — Fault code 10 shown on the display with the fault icon on: Auxiliary power failed (auxiliary power means switch power supply)..

Cause: Auxiliary power failed (auxiliary power means switch power supply).

How to fix it

  1. Turn off the inverter.
  2. Then, restart the inverter.
  3. If the error message still remains, please contact your installer.

Source: ESS510-manual.pdf, p.68

Giant Elite 3P/3P

upsFault

Also applies to:Giant Elite 3P/3P 10K-40KVA

What it means

INV voltage in L1 is too low — Fault code 10 shown on the display; the UPS has detected a fault condition: INV voltage in L1 is too low.

Cause: INV voltage in L1 is too low.

How to fix it

  1. Restart the unit.
  2. If the fault happens again, contact your installer or the repair centre.

Source: Giant-Elite-3P3P-manual.pdf, p.41

Frequently asked questions

What does error 10 mean on a Voltronic inverter?
It depends on the model — 22 devices use code 10. On the Axpert MAX II TWIN it means: PV over current. The card for each model on this page gives its exact meaning and fix.
Is error 10 a fault or a warning?
10 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 10?
Restart the unit. If the fault happens again, contact your installer or the repair centre. The exact steps for each affected model are listed on this page.

Related error codes

Other codes on the Axpert MAX II TWIN

All Axpert MAX II TWIN codes All Axpert MAX II Duplex codes All Axpert MAX II codes All Axpert MAX TWIN codes All Axpert MAX E TWIN codes All Axpert MAX E Duplex codes All Axpert MAX codes All Axpert MKS IV TWIN codes All Axpert MKS IV codes All Axpert MKS III TWIN codes All Axpert MKS II codes All Axpert VM IV TWIN (VM4 TWIN) codes All Axpert WP TWIN codes All ESS-A510 codes

Other codes on the InfiniSolar V II

All InfiniSolar V II codes All InfiniSolar V II 1.5KW codes All InfiniSolar V II WP codes

Other codes on the InfiniSolar V II 6KW (Split Phase)

All InfiniSolar V II 6KW (Split Phase) codes

Other codes on the InfiniSolar E 5.5KW

All InfiniSolar E 5.5KW codes

Other codes on the InfiniSolar 2KW/3KW

All InfiniSolar 2KW/3KW codes

Other codes on the ESS510

All ESS510 codes

Compiled from official Voltronic user manuals. Always consult your device manual and a qualified technician before performing repairs.