W13Warning

Voltronic inverter error W13

Solar charger stops due to high PV voltage

Warningthe red LED flashes and the inverter keeps running. Deal with it before it escalates.

The exact meaning depends on your model:

Axpert 3KP/5KP 24V

InverterWarning

Also applies to:Axpert 3KP 24VAxpert 5KP 24V

What it means

Solar charger stops due to high PV voltageWarning code 13 flashing on the display: Solar charger stops due to high PV voltage..

Cause: Solar charger stops due to high PV voltage.

How to fix it

  1. The unit keeps operating.
  2. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source: Axpert-3KP-5KP-24V_manual.pdf, p.27

Also applies to:InfiniSolar 10KWInfiniSolar 15KWInfiniSolar Super 4KWInfiniSolar Plus 5KW

What it means

Batter voltage lowWarning code 13 flashing on the display: Batter voltage low.

Cause: Battery discharges to low alarm point.

How to fix it

  1. The unit keeps operating.
  2. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source: InfiniSolar-WP-LV-12KW-Premium-manual.pdf, p.51 · InfiniSolar-10KW-manual-20191126.pdf, p.49 · InfiniSolar-15K-manual-20200313.pdf, p.50 · +2 more official manuals

InfiniSolar TX-PA 30KW

InverterWarning

What it means

DCDCOverTempWarning code 13 flashing on the display: DCDCOverTemp.

Cause: The temperature is too high inside.

How to fix it

  1. The unit keeps operating.
  2. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source: InfiniSolar-TX-PA_manual.pdf, p.49

What it means

Manual Bypass activatedWarning code 13 flashing on the display: Manual Bypass activated.

Cause: Manual Bypass activated.

How to fix it

  1. The unit keeps operating.
  2. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source: GalleonOne-5KL-48V-manual.pdf, p.22

Also applies to:Giant Elite 3P/3P 10K-40KVA

What it means

Maintenance bypass opensWarning code 13 flashing on the display: Maintenance bypass opens.

Cause: Maintenance bypass opens.

How to fix it

  1. The unit keeps operating.
  2. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre.

Source: Giant-Elite-3P3P-manual.pdf, p.41

Frequently asked questions

What does error W13 mean on a Voltronic inverter?
It depends on the model — 9 devices use code W13. On the Axpert 3KP/5KP 24V it means: Solar charger stops due to high PV voltage. The card for each model on this page gives its exact meaning and fix.
Is error W13 a fault or a warning?
W13 is a warning: the red LED flashes and the unit keeps running. Fix the underlying condition before it escalates.
How do I clear or fix error W13?
The unit keeps operating. Clear the condition shown and the warning resets automatically; if it persists, contact your installer or the repair centre. The exact steps for each affected model are listed on this page.

Related error codes

Compiled from official Voltronic user manuals. Always consult your device manual and a qualified technician before performing repairs.