25Fault

Voltronic inverter error 25

Inverter current is too high for a long time

Faultthe inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

InfiniSolar E 5.5KW

InverterFault

What it means

Inverter current is too high for a long timeFault code 25 shown on the display with the fault icon on: Inverter current is too high for a long time.

Cause: Inverter current is too high for a long time.

How to fix it

  1. Check if the impedance between positive and negative poles to the ground is greater than 1MΩ.
  2. If the impedance is lower than 1MΩ, please contact your installer.
  3. Please disconnect AC breaker first and then disconnect DC breaker.
  4. After LCD screen is completely off, turn on DC breaker.
  5. Until it shows "No Utility" in LCD display, turn on AC breaker.
  6. After 300 seconds, the system will automatically connect to the grid.
  7. If error message remains, please contact your installer.
  8. Check if the connection between battery and inverter is good.
  9. Make sure battery condition is ok.
  10. Then, restart the inverter.
  11. If error message remains, please contact your installer.
  12. Remove exessive loads.
  13. Be sure the total power consumption of the connected loads are less than that of the maximum which this inverter can support.
  14. Then, restart the inverter.
  15. Check if battery cable is connected firmly.
  16. If error message remains, please contact your installer.
  17. Remove exessive loads.
  18. Then, restart the inverter.
  19. Turn off the inverter.
  20. Disconnect AC circuit breaker first.
  21. Then, disconnect DC circuit breaker and then disconnect the loads.
  22. Please check if load circuit is ok.
  23. After removing the error, turn on the PV DC.

Source: InfiniSolarE-5.5KW-manual.pdf, p.44

InfiniSolar 2KW/3KW

InverterFault

Also applies to:InfiniSolar 2KWInfiniSolar 3KW

What it means

Inverter current is too high for a long timeFault code 25 shown on the display with the fault icon on: Inverter current is too high for a long time.

Cause: Inverter current is too high for a long time.

How to fix it

  1. Remove exessive loads
  2. Then, restart the inverter.

Source: InfiniSolar-2KW3KW-manual.pdf, p.48

What it means

S SCR Open FaultFault code 25 shown on the display with the fault icon on: S SCR Open Fault.

Cause: Internal components failed.

How to fix it

Please contact your installer.

Source: InfiniSolar-TX-PA_manual.pdf, p.51

ESS510

Energy storage systemFault

What it means

Inverter current is too high for a long timeFault code 25 shown on the display with the fault icon on: Inverter current is too high for a long time..

Cause: Inverter current is too high for a long time.

How to fix it

  1. Remove excessive loads.
  2. Then, restart the inverter.

Source: ESS510-manual.pdf, p.69

Frequently asked questions

What does error 25 mean on a Voltronic inverter?
It depends on the model — 4 devices use code 25. On the InfiniSolar E 5.5KW it means: Inverter current is too high for a long time. The card for each model on this page gives its exact meaning and fix.
Is error 25 a fault or a warning?
25 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 25?
Check if the impedance between positive and negative poles to the ground is greater than 1MΩ. If the impedance is lower than 1MΩ, please contact your installer. The exact steps for each affected model are listed on this page.

Related error codes

Compiled from official Voltronic user manuals. Always consult your device manual and a qualified technician before performing repairs.